Shipping Policy
HOW SOON WILL MY PACKAGE ARRIVE?
All orders ship within 1-3 business days from our Houston Store in Texas. We will do everything they can to get you your order as fast as we can. We ship via USPS, UPS, once items are shipped, please allow at least 2-5 business days for your items to get to you.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
Most orders are shipped out in the same package. If you have a multi-item order, Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling up to $100. The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.